Kudos to Matt the manager at the Claim Jumper at Deer Valley AZ.
Claim Jumper was out next stop for dinner and the place was hopping. The pear salad was excellent and the soup was very good. The steak came cold and underdone. The rating was not headed in a good direction. But the training in customer service came through and right away Matt the manager came by, wisked it away, brought a new one, stayed until we tasted. Then offered a free desert to the problems. Bravo…. Big Kudo to exceeding expectations.
We will be back. They have raised there prices, so they are getting on the pricey side.
Hello. I was reading someone elses blog and saw you on their blogroll. Would you be interested in exchanging blog roll links? If so, feel free to email me.
Thanks.
Comment by Dan Waldron — June 1, 2008 @ 4:16 am |